JINGLE JANGLE FAQs
WHERE ARE YOU LOCATED?
The Dead Rabbit Presents Jingle Jangle is located on The Rooftop at Pier 17, 89 South Street, New York NY 10038
WHAT ARE THE HOURS OF OPERATION?
The Tavern & The Cottages Hours:
Mon – Fri: 12:00PM – 11:00PM
Sat – Sun: 11:00AM – 11:00PM
Ice Rink Hours:
Mon – Thurs: 3:00PM – 10:00PM
Fri: 12:00PM – 11:00PM
Sat & Holidays: 10:00AM – 11:00PM
Sun: 10:00AM – 10:00PM
HOW CAN I MAKE A DINING RESERVATION?
Dining reservations for The Tavern and The Cottages can be made on Resy.
Ice skating admissions can be purchased on Waivermaster.
DO YOU ACCEPT WALK-INS?
The Tavern: While reservations are recommended through Resy, walk-ins are always welcome inside of The Tavern.
The Cottages: Reservations are required for The Cottages.
Ice Skating: It is strongly recommended all guests reserve a rink ticket (with or without skate rental) ahead of your visit to assure quickest rink access. Walk-ins are welcome even if a skate session is sold out online. Our staff will do their best to get walk-ins on the ice at the next availability while adhering to rink guidelines. Ice skating admissions can be purchased on Waivermaster.
HOW CAN I PURCHASE A SKATING TICKET?
Ice skating admissions can be purchased on Waivermaster.
There are two different ticket options available.
- Rink Admission + Skate Rental – includes access to rink and rented skates per guest.
- Rink Admission Only – includes only rink access for guests who bring their own skates.
Neighborhood discount: Guests residing in the local Seaport/FiDi area, receive a discount on skating admissions. To redeem, please select the the ‘Neighborhood Rink Admission with Skate Rental’ or ‘Neighborhood Rink Admission ONLY’ ticket(s) online. Upon arrival at the skate house’s staffed desk, your group’s leader must present a proof of residence with one of the following six local zip codes to redeem neighborhood pricing. Zip Codes: 10002, 10004, 10005, 10006, 10007, 10038, or 10280.
A photo ID, billing statement, or other document with one of above zip codes is acceptable. Neighborhood discount will be applied to all skate rentals in your attending group, so please reserve that ticket type accordingly for all.
Discount offer not redeemable during peak times, including holiday season and select weekends.
Please note: skate time may be limited to 75 minutes from your ticket’s start time during times of high volume. Please note late entry is permitted but your total skate time may be reduced because of late arrival. Should you arrive late our staff will do their very best to get you on the ice as soon as availability allows.
WHAT IS YOUR CANCELLATION POLICY?
The Tavern: Guests must cancel their reservation 24 hours before their reservation, or they will be subject to $50 cancellation fee.
The Cottages: Guests must cancel their reservation 24 hours before their reservation, or they will be subject to $50 cancellation fee.
Ice Skating: Tickets are non-refundable, unless in the event of weather.
IS THIS WHEELCHAIR ACCESSIBLE?
The Ice Rink at the Seaport is an ADA-compliant space. Wheelchair guests are welcome to participate on the ice, and staff assistance is available if needed.
WHAT IS YOUR CHILDREN’S POLICY?
Children of all ages are welcome to enjoy Jingle Jangle!
In regards to the ice rink, children aged 5 years old or younger skate free, but must be accompanied on the ice by an adult skater.
We kindly ask that children 13 or younger must also be supervised by an adult, either off or on the ice are fine.
WHAT IF THE WEATHER IS BAD?
The Ice Rink is outdoors so please dress accordingly for rain, snow, or whatever the day’s forecast. Safety is always our top priority, so in the rare event the rink’s operations determines the need to close a date due to extreme unsafe weather conditions, you will be issued a refund if prior to arriving.
Should the rink need to close due to unsafe weather conditions, this update will be emailed directly to existing reservations for the correlating cancelled date. You can also monitor this sort of update on our website.
If your skate time is significantly interrupted due to rink closure, you will receive a voucher for another skate session.
WHEN SKATING, WHERE CAN I STORE MY ITEMS?
Lockers are available for storing your items, on a first-come, first-serve basis. Please note the lockers do not have locks, so guests are advised to bring their own.
IS THERE FOOD OR DRINKS AVAILABLE AT THE RINK?
Yes, there is a concessions stand located near the ice rink where guests skating may purchase food and drinks. Guests are also welcome to visit our indoor dining area, The Tavern, post-skating, for a sit-down experience.
ARE STROLLERS ALLOWED?
Strollers are permitted, however, they are not permitted within the skate house or ice rink. Strollers should be attended for at all times. The ice rink is not responsible for lost or stolen strollers.
ADDITIONAL QUESTIONS? CONTACT US.
Ice Rink Inquiries: theseaport@icerinkevents.com
Reservation Inquiries: deadrabbit@rooftopatpier17.com
Press Inquiries: theseaport@thedooronline.com
Special Event Inquiries: events@creativeculinarymgmt.com